Privacy Policy

• Account data: email address, password (stored only in hashed form), display name, and language preferences.
• Subscription data: plan details, billing status, and transaction history. Card numbers are processed by our payment providers and are not stored on our servers.
• Usage data: titles you watch, watch history, watchlists, ratings, device types, and rough geographic data derived from your IP address (used for localization and licensing compliance).
• Technical data: log data, browser type, app version, and crash reports that help us keep the service secure and reliable.

• Provide, personalize, and improve the service (recommendations, continue watching).
• Process payments, manage subscriptions, and provide customer support.
• Keep the service secure, prevent fraud, and enforce our Terms of Use.
• Send service announcements and, with your consent, marketing communications.
• Comply with legal obligations, including content licensing restrictions.

We do not sell your personal data. We share limited data with trusted providers only as needed to run the service: payment processors, cloud hosting and storage providers, analytics and customer-support tools, and content partners in aggregated or de-identified form for licensing reporting. We may also disclose data when required by law.

We keep personal data only as long as needed for the purposes above or as required by law. We use industry-standard safeguards — encryption in transit and at rest, access controls, and regular security reviews — to protect your information.

Depending on your location, you may have rights to access, correct, export, or delete your personal data, and to object to or restrict certain processing. You can update most information in your profile settings, or contact us to exercise any of these rights. You may unsubscribe from marketing emails at any time.

SunuStream is not directed at children under the age required by applicable law, and we do not knowingly collect personal data from them. Parental controls allow you to restrict profiles to age-appropriate content. Contact us if you believe a child has provided us personal data.

We use cookies and similar technologies for essential functions (login sessions, security), preferences, and analytics. See our Cookie Preferences page for details and your choices.

We may update this policy periodically; material changes will be posted on this page. Questions or privacy requests? Email support@sunustream.com.